July 4 closure

All locations of the Des Moines Public Library will be closed Monday, July 4 in observance of Independence Day. Regular hours will commence Tuesday, July 5.

Franklin Pickup Window Closed

The Franklin Avenue Library pickup window is closed until further notice. If you are scheduled to pick up your holds at the window, please go inside Franklin Avenue Library to do so.

Jobs at the Des Moines Public Library

Job Openings at the Des Moines Public Library

GENERAL INFO

  • Job Title: Supervising Librarian
  • Department: Customer Services
  • Location: Central Library
  • Position Type: Full-Time
  • Salary Range: $91,562-$115,898
  • Posting Expires: July 5, 2022

 

SUMMARY

The Supervising Librarian plays a pivotal role in driving the overall strategy and growth agenda, which is done through deep analysis of current and potential library and customer needs, community and partnerships. This individual will support the Director and Deputy Director by providing input and feedback that will guide decisions and will ensure that the library branches and the other departments of the library are supported by sound operational procedures, statistical feedback and community and financial analysis. The Supervising Librarian is to oversee the proper maintenance of assigned library building(s) and handle the day-to-day operations that support excellent customer service. This position reports to the Deputy Director. Does related work as required.

 

ESSENTIAL JOB FUNCTIONS

  • Plans, organizes, assigns, and oversees the day to day operation of a library branch.
  • Responsible for working on the development of situational plans and policies for the system by identifying issues, analyzing problems and providing recommendations to the Director and Deputy Director, enabling them to make the best choices around a number of initiatives to carry out the mission of the library.
  • Understands the system as a whole, provides support and ideas to continue the operations of the Des Moines Public Library.
  • Creates appropriate reports and statistical information.
  • Supports the system through assigned project management, staff development, and strategic thinking and planning.
  • Acts as a thought leader on key strategic plan objectives and addresses challenges with a focus on high-level initiatives and core commitments.
  • Looks at best practices both within the profession and without. · Models the highest standard of customer service and ensures that employees meet customer service expectations.
  • Motivates, coaches, and develops staff and reviews individual performance.
  • Identifies target community partners and interacts with local Friends and community groups. Works with these groups to address and meet local needs.
  • Ensures ongoing collection development of branch collections and databases to meet the needs of library users.
  • Manages interactions with customers with tact, diplomacy and problem-solving skills.
  • Participates on system wide committees.
  • Budgets and allocates funds for collection development, programs, outreach, and buildings.
  • Reads professional literature, studies current trends and techniques, and participates in the activities of professional organizations.
  • Additional duties as assigned.

 

IMPACT

  • Works on complex issues where analysis of situations of data requires an in-depth knowledge of variable factors for planning, forecasting and implementing solutions.
  • Exercises judgment in selection methods, techniques and evaluation criteria for obtaining results.
  • Manages multiple key strategic projects and initiatives simultaneously including project management and day-to-day facility issues.
  • Ensures excellent customer service is given to each patron.
  • Defines staff allocations and assignments.

 

ESSENTIAL PHYSICAL ABILITIES

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Must be able to travel between buildings.

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of library policies, procedures, and long-range plans.
  • Knowledge of current developments in the field.
  • Skill in both long- and short-range planning.
  • Skill in identifying and enhancing individual strengths of staff.
  • Skill in creating a culture of teamwork among the staff.
  • Skill in initiating and maintaining successful contacts with community organizations.
  • Skill in effective oral and written communication.
  • Skill in using current library technology and automated systems.
  • Skill in using the computer and office software programs.
  • Ability to organize and analyze data.
  • Ability to manage multiple projects.

 

EDUCATION AND EXPERIENCE

Master’s degree from an accredited graduate school of library science. Three years of successful managerial library experience in a public service capacity. Proven leadership skills. Supervisory experience is mandatory.

 

PREFERRED QUALIFICATIONS

  • Bilingual in English/Spanish
  • Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

 

APPLICATION INFORMATION

Send letter of application to:

Susan A. Woody, Director

  • Fax: (515) 237-1654
  • Email: SAWoody@dmpl.org
  • Mail: 1000 Grand Ave., Des Moines, IA 50309

Applications must be submitted by 5:00 pm on Tuesday, July 5, 2022.

GENERAL INFO

  • Job Title: Library Assistant
  • Department: Youth Services
  • Location: Central Library
  • Position Type: Half-Time
  • Salary Range: $26,718
  • Posting Expires: July 11, 2022

 

SUMMARY

Under the direction of a Supervising Librarian, provides excellent customer service, reference, and readers' advisory services with an emphasis on services to children within the library setting and in the local community. Plans and performs programs for youth. Participates in collection maintenance. Does related work as required. This position is half-time (20) hours per week and requires regular evening and weekend hours.

 

ESSENTIAL JOB FUNCTIONS

  • Provides exemplary customer service to library patrons.
  • Answers information and readers' advisory questions.
  • Develops and provides interactive library programs for children.
  • Trains patrons in use of online catalog and various databases.
  • Manages interactions with difficult customers with tact and diplomacy.
  • Acts as liaison with schools and community agencies serving local youth.
  • Participates in collection maintenance.
  • Checks out and receives materials.
  • Plans and maintains displays, exhibits, and bulletin boards. Reads professional literature and participates in continuing education to keep informed of developing library practices and issues.

 

ESSENTIAL PHYSICAL ABILITIES

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and print formats.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials within the department.

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in selecting appropriate materials for patrons of all ages.
  • Skill in interpreting library resources and services to the public.
  • Ability to develop creative and successful youth programs that serve the needs of the community.
  • Ability to assist in instructing and training support staff and volunteers.
  • Ability to work in a team environment.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to provide outstanding customer service through the use of excellent oral and written communication skills.
  • Ability to keep records and files and compile reports.

 

EDUCATION AND EXPERIENCE

  • Bachelor’s degree from an accredited college.
  • Successful experience working with children.
  • Experience in a public library setting is desired.
  • Bilingual in English/Spanish preferred.

 

APPLICATION INFORMATION

Send resume, application, cover letter, and unofficial transcripts to:

Brooke Santillan, Senior Librarian

Applications must be submitted by 5:00 pm on Monday, July 11, 2022.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Brooke Santillan via email or hard copy of interest in this position before the closing date and time.

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.