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Jobs at the Des Moines Public Library

Job Openings at the Des Moines Public Library

Location: Central Library

Department: Adult Services

Position Type: Half-time

Travel Required: Between buildings as needed

Salary: $30,476

Date Posted: July 13, 2021

Posting Expires: August 10, 2021

 

Summary

Under the direction of the library supervisor, provides excellent customer service to the community. Possesses strong communication and collaboration skills to reach new groups and work with various organizations. Quickly assesses their environment to identify both library strengths and opportunities to improve service. Collaborates with branch management and staff to ensure programming goals and initiatives are met. Demonstrates proficiency in current and emerging library technology. Provides excellent reference and readers’ advisory service for all customers. Does related work as required. This position is twenty (20) hours per week and requires regular evening and weekend hours.

 

Essential Job Functions

  • Provides excellent customer service to all customers.
  • Answers reference, research, and readers' advisory questions and prepares bibliographies.
  • Develops and provides library programs for adults including book discussions or book talks, information literacy instruction, library tours, and other programs as community needs dictate.
  • Trains patrons in use of online catalog, online resources, and library technology.
  • Manages interactions with customers with tact and diplomacy.
  • Participates in and understands collection development and its budgets.
  • Directs and participates in the planning and organizing of work/projects within the department.
  • Provides direction, training, and supervision to support staff and volunteers.
  • Plans and maintains displays, exhibits, and bulletin boards.
  • Reads professional literature and participates in continuing education to keep informed of developing library practices and issues.
  • Actively participates as a member/leader of committees and other assigned branch teams.

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively and present programs.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and print formats.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials and equipment and retrieve items from the shelves.
  • Must be able to travel between buildings.

 

Knowledge, Skills and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials and resources.
  • Knowledge of literature and materials, social media, and technological trends.
  • Skill in using current and emerging library technology and automated systems.
  • Skill in selecting appropriate materials for patrons and preparing bibliographies.
  • Skill in training customers to use library resources.
  • Ability to provide outstanding internal and external customer service through the use of excellent oral and written communication skills.
  • Ability to instruct, train, and supervise support staff and volunteers.
  • Ability to work in a team environment.
  • Ability to keep records, files, compile reports, and analyze statistics.
  • Ability to meet assigned project deadlines.
  • Ability to serve the public in a positive manner.
  • Ability to plan and present library programs for the public.
  • Ability to work in a fast-paced public service environment.
  • Ability to establish and maintain effective working relationships with others

 

Education and Experience

  • Master’s degree from an ALA-accredited graduate school of library and information science.
  • Successful experience in public library reference and readers’ advisory.
  • Excellent customer service skills with all ages is required.
  • Bilingual in English/Spanish preferred.

 

Application Information

Send resume, letter of application, and unofficial transcripts to Deputy Director Emanuel Mitchell.

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Applications from candidates must be received by 5:00 pm, Monday, July 26, 2021.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Emanuel Sinclair Mitchell via email or hard copy of interest in this position before the closing date and time. Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Location: Central Library

Department: Youth Services

Position Type: Half-time

Travel Required: Between buildings as needed

Salary: $25,819

Date Posted: July 21, 2021

Posting Expires: August 2, 2021

 

Summary

Under the direction of a Supervising Librarian, provides excellent customer service, reference, and readers' advisory services with an emphasis on services to children within the library setting and in the local community. Plans and performs programs for youth. Participates in collection maintenance. Does related work as required. This position is half-time (20) hours per week and requires regular evening and weekend hours.

 

Essential Job Functions

  • Provides exemplary customer service to library patrons.
  • Answers information and readers' advisory questions.
  • Develops and provides interactive library programs for children.
  • Trains patrons in use of online catalog and various databases.
  • Manages interactions with difficult customers with tact and diplomacy.
  • Acts as liaison with schools and community agencies serving local youth.
  • Participates in collection maintenance.
  • Checks out and receives materials.
  • Plans and maintains displays, exhibits, and bulletin boards. Reads professional literature and participates in continuing education to keep informed of developing library practices and issues.

 

Essential Physical Abilities

  • Sufficient clarity of speech and hearing to be able to communicate effectively.
  • Sufficient vision to be able to produce and review a wide variety of reports and related materials in both electronic and print formats.
  • Sufficient manual dexterity to be able to access relevant library materials and operate a keyboard.
  • Sufficient mobility to be able to transport materials within the department.

 

Knowledge, Skills and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of a broad range of reference and readers' advisory materials.
  • Knowledge of general clerical methods and procedures.
  • Skill in using current library technology and automated systems.
  • Skill in selecting appropriate materials for patrons of all ages.
  • Skill in interpreting library resources and services to the public.
  • Ability to develop creative and successful youth programs that serve the needs of the community.
  • Ability to assist in instructing and training support staff and volunteers.
  • Ability to work in a team environment.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to provide outstanding customer service through the use of excellent oral and written communication skills.
  • Ability to keep records and files and compile reports.

 

Education and Experience

  • Bachelor’s degree from an accredited college.
  • Successful experience working with children.
  • Experience in a public library setting is desired.
  • Bilingual in English/Spanish preferred.

 

Application Information

Send resume, letter of application, and unofficial transcripts to Deputy Director Emanuel Mitchell.

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Address: 1000 Grand Avenue, Des Moines, IA 50309

Applications from candidates must be received by 5:00 pm, Monday, August 2, 2021.

Current employees or those who have applied in the last year who have their transcript and resume on file do not need to resubmit those two items at this time. However, you must contact Emanuel Sinclair Mitchell via email or hard copy of interest in this position before the closing date and time. Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.