Jobs at the Des Moines Public Library

Job Openings at the Des Moines Public Library

GENERAL INFORMATION

 

  • Job Title: Library Clerk
  • Department: Customer Services
  • Location: TBD
  • Salary: $16,407
  • Position Type: Half-time
  • Posting Expires: Thursday, February 3

 

SUMMARY

 

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

 

ESSENTIAL JOB FUNCTIONS

 

  • Checks out and receives materials and collects fines and fees at the public service desk
  • Provides exemplary service to library customers
  • Manages interactions with customers with tact and diplomacy
  • Creates and maintains customer records and accounts
  • Proficiently uses a variety of library technology and operating systems
  • Accurately handles money transactions
  • Provides training and direction to library aides
  • Additional duties as assigned

 

KNOWLEDGE, SKILLS, AND ABILITIES

 

  • Skill in using current library technology and operating systems
  • Ability to provide outstanding customer service, both in person and on the telephone
  • Ability to interpret and apply library policies and procedures
  • Ability to correctly spell, use proper grammar, and make simple mathematical calculations
  • Ability to conduct regular cash register accounting functions
  • Ability to accurately type 30 wpm using a keyboard
  • Ability to use Microsoft products to create word documents and spreadsheets
  • Ability to work in a fast-paced public service environment as a member of a team
  • Ability to meet assigned project deadlines

 

ESSENTIAL PHYSICAL ABILITIES

 

  • Sufficient clarity of speech and hearing to be able to communicate effectively
  • Sufficient vision to be able to produce and read library materials
  • Sufficient manual dexterity to write legibly, operate a keyboard, and access relevant library materials
  • Sufficient mobility to be able to transport materials and equipment
  • Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

 

EDUCATION AND EXPERIENCE

 

  • Graduation from high school
  • Excellent customer service skills with all ages
  • Experience in a public library setting is desired
  • Preferred bilingual Spanish/English spoken and written language skills

 

APPLICATION INFORMATION

 

Send resume and letter of application to:

Deputy Director Emanuel Mitchell

  • Email: ESMitchell@dmpl.org
  • Fax: (515) 237-1654
  • Mail: 1000 Grand Ave. Des Moines, IA 50309

Candidates who have not passed a keyboarding test (30 wpm typing speed or greater) in the last six months must call 515-283-4152 ext. 4 to schedule screening and keyboarding test by 12:00 pm on Tuesday, February 3, 2022. Applications and test results must be received by 5:00 pm on Thursday, February 3, 2022.

Des Moines Public Library is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.