Jobs at the Des Moines Public Library

GENERAL INFORMATION

• Job Title: Library Clerk
• Department: Customer Services
• Location: Franklin Avenue Library
• Salary: $18,918-$22,298
• Position Type: Half-Time
• Posting Expires: Monday, January 26

SUMMARY

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

ESSENTIAL JOB FUNCTIONS

• Checks out and receives materials and collects fines and fees at the public service desk
• Provides exemplary service to library customers
• Manages difficult interactions with customers with tact and diplomacy
• Creates and maintains customer records and accounts
• Proficiently uses a variety of library technology and operating systems
• Accurately handles money transactions
• Provides training and direction to library aides
• Additional duties as assigned

ESSENTIAL PHYSICAL ABILITIES

• Sufficient clarity of speech and hearing, with or without reasonable accommodation, to be able to communicate effectively. 
• Sufficient vision, with or without reasonable accommodation, to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form. 
• Sufficient manual dexterity, with or without reasonable accommodation, to be able to access relevant library materials and operate a keyboard. 
• Sufficient mobility, with or without reasonable accommodation, to be able to transport materials and equipment. 
• Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

KNOWLEDGE, SKILLS, AND ABILITIES

• Skill in using current library technology and operating systems
• Ability to provide outstanding customer service, both in person and on the telephone
• Ability to interpret and apply library policies and procedures
• Ability to correctly spell, use proper grammar, and make simple mathematical calculations
• Ability to conduct regular cash register accounting functions 
• Ability to accurately type 30 wpm using a keyboard 
• Ability to use Microsoft products to create word documents and spreadsheets 
• Ability to work in a fast-paced public service environment as a member of a team 
• Ability to meet assigned project deadlines

EDUCATION AND EXPERIENCE

• Graduation from high school 
• Excellent customer service skills with all ages 
• Experience in a public library setting is desired

APPLICATION INFORMATION

Send resume and letter of application to: 

Deputy Director Jon Hobbs

• Email: JTHobbs@dmpl.org
• Fax: (515) 237-1654
• Address: 1000 Grand Ave., Des Moines, Iowa 50309. 

Please note: All Applicants are required to fill out the Job Application Form

Applications from candidates must be received by 5:00 pm, Monday, January 26, 2026. Un-official transcripts will be requested at the time of an interview. 

Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.