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If you have a question for us or want to offer feedback, fill out the form found here

If you are experiencing difficulties accessing one of our digital services, such as being unable to login to your account, access holds, or use our digital services, please fill out our digital support form and a librarian will contact you within 48 hours, Monday through Friday, between 8 a.m. and 5 p.m.

Any resident of Iowa can sign up for a free Des Moines Public Library card. Some of our digital services – such as our Iowa Adventure Pass, streaming video and digital books services – are only available to residents of Des Moines, Windsor Heights, and Saylor Township.

To get a library card, bring the following to any of our six library locations:

  • A current photo ID

  • A proof of permanent address. A current driver's license or state ID card with correct current address will meeting this requirement. Other acceptable forms include: a billing statement received at the address, a check with the printed address, a voter registration card, a rental agreement, a car registration form, a paystub/paycheck.

Go to our Get A Card page for a full list of guidelines.

Library cards come up for renewal every third year. Cards can be renewed in person or by calling 515-283-4152. 

If your card was misplaced or stolen, report it immediately to the library. A $1 fee will be charged to replace lost cards that have not expired. There is no fee to replace a stolen card. Identification is required to replace a lost or stolen card.

Fill out our Suggest A Title form if you would like to recommend an item for us to purchase to add to our collection. If your suggestion is chosen, your name will be placed on hold for the item. There is a limit of three suggestions per person per calendar month. You must be logged in to use the Suggest a Title form.

Your PIN is a numerical personal identification number, which acts as a security code for using your library card, and is necessary to log into some of our services and use our self-checkout machines. If you need to change your PIN, call us at 515-283-4152, or stop in any library building and speak to a staff member. In addition, you may change your PIN in the Personal Information Tab of My Account.

Customers may request print, A/V, and microform on interlibrary loan. Customers are limited to 10 active interlibrary loan requests at a time and must submit one request form for each item. Customers are responsible for paying fees and charges assessed by the lending library and must pay fees assessed by the lending library for lost materials. Unpaid fees are posted to the customers library account.


Borrowers must have a valid, unblocked, DMPL library card to place an interlibrary loan request. 

Borrowers may have up to 10 interlibrary loan requests active at one time.

Borrowers are responsible for paying any additional fees imposed by the lending library.

Borrowers are responsible for paying lost and damaged materials charges assessed by the lending library.

Materials worth less than $10 are not borrowed via interlibrary loan unless they are out of print or unavailable for purchase.

Videos, multimedia materials, and audio recordings are now able to be borrowed through interlibrary loan.

Interlibrary loan materials are due back two weeks after the date the item is received from the lending library.

Materials may be renewed if approval for renewal has been received from the lending library.

Interlibrary loans must comply with copyright law.

Non-resident borrowers, other than residents of Saylor Township and Windsor Heights, must use their home library for interlibrary loan borrowing.

Interlibrary Loan Request Form (one form per item requested)


Items without holds will now auto-renew before the due date. If the item you have checked out does not have a hold on it, it will auto-renew two times. You no longer have to log in to your account and renew items.

If your item does have a hold on it, you will receive notice prior to and on the date the date the item is due. You will continue to receive notices throughout the time they are overdue.

After the renewal limit is reached, materials should be returned so that other library borrowers may have the opportunity to find them on the shelf.

Some specialty items will not auto-renew. These include laptops, hotspots, ILL (inter-library loan) materials, book club sets, and book bundles. These items, if not on hold, may be renewed a maximum of two times by phone or online by logging into My Account.

The renewal limit may not be extended by transferring materials to the card of another family member.

Interlibrary loan books may be renewed if permission is granted from the lending library.

If an item you want from the Des Moines Public Library is checked out, you can claim a spot in line to check out the item by placing a hold. Once your turn in the queue arrives, library staff will locate the item and have it waiting for you on the Holds shelf at your preferred location.

If the item was placed on hold was an eBook or eAudiobook, you will receive a message that it is ready for you. 

You can place a hold on an item in person, online after logging into your account and clicking “Place Hold” next to the item in the catalog, or using our Libby app.

The Des Moines Public Library does not charge late fines. You can pay lost or damaged item fines in person at any library building or online.

These are the Des Moines Public Library's fines and fees:

  • Lost/Damaged Item Fees
    • A majority of items will be considered lost if they are not returned 14 days after their due date.
    • Specialty items, such as items in our Library of Things, board games, hotspots, Interlibrary Loan materials, will be considered lost six days after their due date.
    • Laptops are considered lost if they are not returned on their due date.

The library will notify you when an item is considered lost and include the fee that will be needed to replace that item. If you return an item that's the library considers lost within three months of the day it was marked as lost, we will remove the lost item fee from your account.

Please go to the Meeting Rooms page to learn more.

If you would like to make a monetary donation to support the Des Moines Public Library, reach out to the Des Moines Public Library Foundation. The DMPL Foundation is a 501(c)(3) that supports and enriches the library’s capabilities, resources, and services. Every gift is important, no matter the size. About one half of all donations are gifts of $100 or less. Find out the ways you can make a gift to the DMPL Foundation here


If you would like our advice on your next book, please visit our Book Chat page.

The Des Moines Public Library Reference Department offers special research services to customers seeking information about a particular person, topic or event. Research fees must be paid in advance and are non-refundable. Once the request and fee have been received, staff will conduct the research and return the results.

For more information on our premium research services, see here. Cost $20 per hour for research plus printing/copying costs. Please call (515) 283-4152 to speak with a librarian to submit your research request.

The Des Moines Public Library is always looking for volunteers – both adults and our VolunTeens. 

Volunteers who are 18 years old and over can:

  • Assist library staff by shelving materials requested by our patrons. 
  • Support library book sales by helping staff sort and arrange items for sale.
  • Help people practice their English skills at our “Conversations and Coffee” programs.
  • Help library staff at special events, including Authors Visiting in Des Moines (AViD).
  • Assist staff with craft and activity programs.
  • Help children and teens register for the Summer Reading program

Apply to be a volunteer:


Volunteers between the ages of 12 and 18 years old can:

  • Assist youth services staff with children’s events and activities during the school year and for our Summer Reading Program.
  • Register children and teens for the Summer Reading Program.
  • Prepare craft activities for Preschool/Toddler Storytimes, and for our Summer Reading Program.
  • Help maintain the Children’s Library and Children’s Areas inside our buildings, and create displays.
  • Support Youth Services Librarians with other duties as needed.


Apply to be a volunteer: 

  • Work with an adult to print and fill out a waiver and application form and bring them to any DMPL building. If you want to volunteer during the summer, you must pick up a special application at your local branch.

Find current library job openings – both fulltime and part-time – and learn how to apply here.

Des Moines Public Library cardholders who are at least 18 years old and are residents of Des Moines, Windsor Heights, or Saylor Township can reserve a FREE Iowa Adventure Pass by clicking on “Reserve Your Adventure Pass” here

With Adventure Pass, you can bring your family to the Blank Park ZooScience Center of Iowa, Greater Des Moines Botanical Garden, and Des Moines Children's Museum for free. Brenton Skating Plaza will also become an option when it opens each winter.

At the Zoo and Botanical Garden, each pass allows entrance for up to two adults and two children. At the Science Center, each pass allows for up to four total free entrances, including up to two adults and up to three children. At the Des Moines Children's Museum, each pass allows entry for four children aged 1-10. Additional tickets may be purchased at the gate.

Your Adventure Pass must be printed when you present it upon admission. Digital passes on a phone or other device will not be accepted. If you need help reserving or printing your pass, please visit one of our six Des Moines Public Library locations, and we'll help you with the process.

You can print to a library computer from anywhere using your personal desktop, laptop or mobile device. The cost is 25 cents per page. For more details and instructions, see our Wireless Printing page.

All Des Moines Public Library locations provide free access to computers. A library card is required to use a public computer, and you can get a guest pass for computer use. You can use the computers to access the internet, as well as a scanner, for up to two hours. If no one is waiting to use the computer, guests can ask a library staff member for additional time. Internet workstations shut down automatically 15 minutes before closing time at each library.

Central Library also has computers for public use to access the Foundation Directory Online, as well as a computer with JAWS (Job Access with Speech) and a computer screen reader program to assist visually impaired users. Central Library also offers microfilm readers.

North Side Library provides Chromebooks for checkout for use inside the North Side Library.

The Des Moines Public Library offers free notary services at many of its locations. Please go to our notary services page to learn how to schedule an appointment.

Authors who would like their work considered for the collection must fill out the following form: Local and Self-Published Author Submission Form

The Des Moines Public Library is proud to offer a variety of free programs to the community at all six locations. Programs complement other library services by providing an opportunity to highlight collections, promote services and share knowledge and expertise.

Presenters can be individuals, organizations, performers, artists, or educators. Programs may include performances, workshops, concerts, or informational presentations.

If you are interested in presenting or hosting a program at the library, please fill out the program proposal application form HERE.