In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the Des Moines Public Library will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: The Library does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act

Effective Communication: The Library will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Library programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The Library will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all Library programs, services, and activities. For example, individuals with service animals are welcomed in Library offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Library program, service, or activity, should contact the Library's ADA Coordinator, Sarah Scholten, via phone at (515) 283-4102,or via e-mail at, as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the Library to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a Library program, service, or activity is not accessible to persons with disabilities should be directed to Library's ADA Coordinator, Sarah Scholten, via phone at (515) 283-4102,or via e-mail at

The Library will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Attachment A to Settlement Agreement Between the United States of America and the City of Des Moines, Iowa, in DJ 204-28-72

Accessibility Statement

Section 508 Standard of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Although not required by regulation or law, the Library has adopted these standards and will be evaluating our site on a regular basis to serve its citizens who use assistive technology or who may have other needs, which may be served through Section 508 design principles.  The Library seeks to bring these sites into basic compliance with Section 508 code.

For additional information on accessibility click links below.

Grievance Procedure under the Americans with Disabilities Act

ADA Website

Accessibility Tools